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DIRECWAY DW6040 SERIES SYSTEM |
DIRECWAY DW6040
VoIP APPLIANCE
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DirecWay™
- Bringing Low-Cost Telephony to a Wide Range of
Markets |
The DW6040 Voice Appliance is a state-of-theart telephony device that provides efficient telephone and fax connectivity via the DIRECWAY® network. The DW6040 is an excellent solution for enterprise or rural telephony markets where reliable low-cost telephone service is needed. The DW6040 provides up to four toll-quality telephone or Group 3 facsimile channels via satellite to the PSTN or, optionally, to a Voice over IP (VoIP) network.
The DW6040 is a simple add on
to the DIRECWAY terminal, which provides the transport for carrying
telephony traffic via satellite to the DIRECWAY NOC. A voice gateway
at the NOC provides connectivity to the PSTN. The standard H.323
protocol suite is used between the DW 6040 and the gateway for call
setup and teardown. The DW6040 Voice Appliance offers superior
telephony quality using the G.729a
8 Kbps voice codec with echo cancellation, voice activity detection,
and comfort noise generation. Facsimile calls are supported using
the T.38 fax over IP protocol to rates of 9.6 Kbps. The DW6040 voice
appliance also
supports a flexible dialing plan.
DW6040 Voice Appliance provides telephone access via the DIRECWAY
network
The service is
delivered via a terminal adaptor that is added between the equipment
Hughes already provides for data and the phone. The terminal adaptor
plugs into the Hughes satellite transmitter/receiver on one side and
into a standard analog phone on the other. Both boxes are provided
by Hughes, which includes proprietary technology to give voice
traffic priority over data to ensure good voice quality.
Voice is transmitted using the G.729 codec, which reduces the voice
bandwidth to about 12 kilobits per second, Hughes says. Calls made
over the service from Africa, the Middle East or Europe are
transmitted via Eutelsat
W1 or Panamsat >= 10 and aggregated at Hughes'
network operating center in Griesheim, Germany. From there they are
terminated via the Net2Phone network. We haves a similar setup for
the Americas.
The DW6040 is optimized for use with the DIRECWAY system. As each call is initiated, the DW6040
automatically reserves bandwidth through the DIRECWAY
system and the associated voice stream is prioritized to ensure
end-to-end toll-quality transmission of the call. The DIRECWAY system also facilitates short call setup
times – typically less than four seconds and low end-to-end delay.
Transmission efficiency is improved by compressing the voice
packets. The DIRECWAY NOC equipment routes the voice calls to the
PSTN via an H.323 voice gateway. The voice gateway performs the
conversion from the H.323 protocol and the PSTN signaling. The voice
gateway provides an E1interface to the PSTN. Multiple voice gateways
may be configured at the NOC. A gatekeeper provides the address
resolution between the DW6040 and multiple voice gateways.
The DW6040 is managed by the HNS Vision® Network Management System
(NMS), which provides monitoring and control of the voice appliance,
as well as the DIRECWAY terminal. Downloads of software and
configuration parameters are also performed by the NMS.
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Are you sick of paying exorbitant amounts to call Wisconsin, Macedonia, or Middle East?
The new service is designed to
provide long distance IP voice services to remote and underserved
areas of the world, enabling end users to place calls anywhere in
the world at competitive prices. The end users are expected to be
enterprises, and providers of voice and data services to the public,
such as Internet cafes and kiosks.
Net2Phone's VoIP telephony interface has been folded into HNS' DW
6040 voice appliance
terminal. The device enables subscribers of
HNS' Direcway service to access Net2Phone's international
long-distance service.
Previous satellite telephony systems delivered spotty performance
because systems couldn't differentiate between voice and data
packets. But this offering identifies voice packets and sends them
over the networks first. It will be sold as an add-on and is
expected to be popular in remote areas in North America, Eastern
Europe, Latin America, Middle East, Africa and other markets where
land-based telecommunications and Internet infrastructure is
under-developed.
The product will costs approximately $400 US for a four-port router.
HNS collaboration with Net2Phone extends the reach of affordable
VoIP international calling worldwide, wherever there is satellite
coverage. Net2Phone's core competency has always been to layer voice
over data networks. Satellite, especially in conjunction with new
DIRECWAY voice appliance, is the next frontier in data networks that can be powered
with voice.
DIRECWAY VOICE OVER IP (VOIP) |
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DIRECWAY® VoIP—cost-effective voice services to keep you connected.
With its ability to
extend and change the boundaries of global competition, the Internet
has delivered a communications revolution that has transformed lives
and business across the world.
Paving the way, Hughes Network Systems has developed DIRECWAY®
VoIP, a service designed to let customers ride the waves of change
and leverage greater benefit from their broadband connection.
DIRECWAY VoIP enables you to use a standard telephone with a
DIRECWAY satellite Internet connection to make and receive phone
calls all around the world at incredibly competitive rates.
With DIRECWAY VoIP, you can benefit from fast, high-quality,
low-cost voice and Internet connectivity with superior performance
at every location, regardless of the availability or quality of the
local telecommunications infrastructure.
Make voice calls while you surf
With DIRECWAY VoIP,
you can surf, send and receive emails, download files and make a
voice call, all at the same time.
Every time you make or receive a call, software converts your speech
into digital information that is sent via the Internet. This is
known as Internet telephony or VoIP (Voice over Internet Protocol).
When that information nears its destination, it is converted back to
speech—so it is just like a normal phone call! As the bandwidth
you are using can deliver both Internet and voice traffic,
sophisticated networking tools ensure that all your voice calls are
given prioritised bandwidth access over other Internet traffic.
Communicate
anywhere, anytime with DIRECWAY
VoIP
Regardless of the
country in which you set up your DIRECWAY VoIP account, when someone
dials your DIRECWAY phone number, your phone will ring. For example,
all numbers are local U.S. numbers, so should you set up your
service in Spain, when someone dials your phone number, it rings at
your home in Spain.
Powered
by Net2Phone, a market leader in the provision of Internet telephony
services, DIRECWAY VoIP allows you to take advantage of
market-competitive rates for all your calls. In addition, as calls
are routed over the Internet before breaking out onto the
traditional fixed network, call costs are often less than if the
call had originated and remained on a traditional telephone network.
Access your account online
There are no bills and
no contracts for the DIRECWAY VoIP service—you simply increase
your talk time as and when you like. All you pay is a monthly line
rental fee and whenever you need to increase your credit balance to
make calls, simply contact your dealer who will arrange prepaid
credit for your account.
For complete control, you will also be given access to a secure
on-line portal where you can check your account at any time of the
day to:
- Get up-to-date
account balances
- View itemised call records
- Check call rates applicable to your account
DIRECWAY benefits
- Combined Internet and telephony access—all from a single provider
- Full control of your phone costs through a secure on-line portal to access and manage your account at any time
- Make voice calls and access the Internet at the same time
DIRECWAY VoIP is the
right choice if-
You cannot get a terrestrial
land line
installation
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You cannot get mobile
phone coverage in your area
Get DIRECWAY VoIP today
Whether you are new to
DIRECWAY or an existing user, DIRECWAY VoIP can be ordered through
any one of our partners, who will provide the necessary equipment
and professional services to install and configure your connection.
For existing DIRECWAY users, a DW6040 voice appliance will be
installed and configured with your existing terminal. Registration
for a dedicated U.S. local phone number and secure user account is
all that is then needed to get your broadband connection voice
enabled.
For new users, simply sign up to one of four DIRECWAY broadband
Internet access service plans with your local dealer. Each plan is
designed to suit a range of user needs from the individual home user
or teleworker, through to multi-user, multi-site businesses. A
remote terminal, antenna and a DW6040 voice appliance will be
provisioned along with your telephone account.
Included with every account is a pre-defined set credit, so once
your line is professionally installed and this is configured, you
simply plug your telephone into the DW6040 and make your first call!
If you need a higher credit balance, simply request additional
credit at time of purchase.
Cisco IP Phone
- Will DIRECWAY VoIP work with my existing DW6000 or DW4020 system?
- Can I sign up to the service and use a PC client instead of an analogue phone and the DW6040 to connect to my DW6000/DW4020?
- Is a specific grade of service plan needed for DIRECWAY VoIP?
- Is there a minimum contract term?
- Can I have more than one telephone number?
- Can I install the DW6040 myself?
- Is DIRECWAY VoIP available where I live?
- Do I need a special telephone and is this provided?
- How do I add funds to my account?
- Can I use a fax with this service?
- Can I dial national emergency numbers?
- Can I dial operator services?
- How quickly can I get additional call credits?
- Can I sign up to the DIRECWAY VoIP service and supply my own equivalent of the DW6040?
- How often are call records updated on my account?
- How do I check my balance?
- Can I make voice calls whilst using the Internet for email, surfing or downloading files?
- Can I have a local telephone number?
- I live in Europe. If I have a US local number, should a friend call from Europe, he has to make and pay for an international call. Is this correct?
- Can I call mobiles?
- Can I make calls to other DIRECWAY VoIP users?
- I heard that delay is inherent in satellite communications. Surely this will affect the quality of any voice call?
- Some service providers only provide a one-way service—for outgoing calls. Is this service the same?
- Who provides the service?
- I want to set up an account. How long does it take to set up?
- What support is available?
IP Videophone
DIRECWAY VoIP (DW6040) FAQ - Answers: |
Will DIRECWAY VoIP work with my existing DW6000 or DW4020 system?
DIRECWAY VoIP comprises a voice appliance known as
the DW6040. The DW6040 is designed and optimized to work with the DW6000 and
the DW4020 Internet access terminals. If you have any other DIRECWAY system, speak to your
dealer about upgrade options.
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Can I sign up to the service and use a PC client instead of an analogue phone and the DW6040 to connect to my DW6000/DW4020?
No, the service is designed and optimized to work
with the DW6040 and provides constant bit rate support to ensure voice traffic is prioritized
over other data traffic. PC client software is not available and is not currently supported.
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Is a specific grade of service plan needed for DIRECWAY VoIP?
All existing service plans from HNSE will support
voice over IP.
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Is there a minimum contract term?
DIRECWAY VoIP is a pay as you go service and
therefore does not have a minimum term. However, enrollment in one of four Internet access plans is a
prerequisite for our voice service and these plans do have minimum terms.
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Can I have more than one telephone number?
The DIRECWAY service currently provides one number
per service plan.
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Can I install the DW6040 myself?
No, professional installation is required for all
DIRECWAY products.
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Is DIRECWAY VoIP available where I live?
Designed for EMEA (Europe, Middle East and Africa)
customers, service is available in most countries. Check with your dealer for service
availability.
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Do I need a special telephone and is this provided?
A normal analogue telephone with RJ11 connector as
used with a land line is all that is required. Telephones are not supplied as part of
this service.
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How do I add funds to my account?
Contact your local DIRECWAY VoIP dealer to request
credits to your account.
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Can I use a fax with this service?
Facsimile is not currently supported with this
service.
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Can I dial national emergency numbers?
National numbers cannot be dialed directly as your
telephone line is registered as a US number. 911, 999 and other emergency numbers cannot be
dialed direct. Customers are advised to make a note of local emergency numbers, including
country and area codes, in advance and post these numbers next to the telephone.
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Customers are advised to make a note of local
operator numbers for easy reference. Note that these calls will be billed at the applicable rates.
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How quickly can I get additional call credits?
Once payment is made to the dealer, additional call
credits will be made available instantly. You will be provided with
a single use recharge number, which you use to update your
account online.
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Can I sign up to the DIRECWAY VoIP service and supply my own equivalent of the DW6040?
No, the DW6040 is optimised for the DIRECWAY service
and provides constant bit rate support to ensure quality
of service. Voice appliances from third parties are not
supported.
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How often are call records updated on my account?
Call records are updated in real time. Once you have
completed a call, your online account will reflect this.
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Each user account is provided with a secure log-on
i.d. to access account details online. You can view
balances, call records and check call tariff tables.
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Can I make voice calls whilst using the Internet for email, surfing or downloading files?
Yes, voice calls are given guaranteed priority over
other uses to ensure consistent quality of service is available
required to make a telephone call.
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Can I have a local telephone number?
No, the numbers provided are US telephone numbers.
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I live in Europe. If I have a US local number, should a friend call from Europe, he has to make and pay for an international call. Is this correct?
The first leg of the call will be based on
applicable tariff tables from the country of origin to the US. The last leg
from the US to the destination number will be charged as a local
call.
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Land lines, as well as mobiles, can be called and
are subject to applicable rate tables available from your
dealer.
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Can I make calls to other DIRECWAY VoIP users?
Yes. Calls made between DIRECWAY VoIP customers are
charged at a set rate. See tariff tables for more
information.
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I heard that delay is inherent in satellite communications. Surely this will affect the quality of any voice call?
e calls on a traditional network typically
experience approximate delays of 100-200ms end to end. Satellites are
geostationary above the earth, and therefore, incur a delay of
approximately 500ms end to end. The one-way delay is about the same as the delay experienced with a mobile phone.
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Some service providers only provide a one-way service—for outgoing calls. Is this service the same?
DIRECWAY VoIP is a two-way service, so both outgoing
and incoming calls can be made and received
respectively.
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DIRECWAY VoIP is provided by Hughes Network Systems
Europe and is powered by Net2Phone. DIRECWAY is a
family of broadband satellite solutions from Hughes Network
Systems and through integration with Net2Phone technology, DIRECWAY VoIP allows users to make and receive voice
calls over the Internet. Net2Phone are a provider of
low-cost, highquality voice over IP services. Recognized as the first
company to bridge the Internet with the public switched
telephone network,
Net2Phone currently routes millions of minutes daily over data networks, saving consumers and businesses
up to 90% off traditional long distance rates.
back to top
I want to set up an account. How long does it take to set up?
If you are new to DIRECWAY, simply sign up to one of
four Internet access service plans to suit your needs, as
well as the DIRECWAY VoIP Service. When you've completed your
registration, your dealer will arrange a convenient time and date
to install and configure your service. Typically, an
average installation can be within 7 – 10 working days. For exact
installation times, contact your local dealer.
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For any support issues or queries relating to
service such as billing or Internet access, contact your dealer in
the first instance. They will remain your primary contact
throughout the resolution process.
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thumbnail to download DW6040 System User's Guide (PDF, 1,059K) |
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thumbnail to download DIRECWAY VoIP document (PDF, 1,820K) |
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thumbnail to download DW6040 System Configuration Data Sheet (PDF, 58K) |
